Customer Support
 

We recognise that support is key to the success of engineering software, so Sam is fully supported by a team of professionals who frequently receive praise for their product knowledge, knowledge of bridge engineering and speed of response.

Most support is handled over the telephone and email, and software and updates are downloadable from a password protected area of this website.

The technical support pages provide the latest information on Sam to assist you in using the software more effectively. This is provided in the form of frequently asked questions on:

In addition, the latest software upgrades can be obtained from the Downloads section.

If you are unable to find the solution to your query on this website please log a support query online. Alternatively you can contact the Bestech Help Desk using the details below:

  • Telephone:  +44 (0)1565 754438
  • Fax:  +44 (0)1565 754439
  • E-mail: