LEAP5 Classic Frequently Asked Questions

There are two possible causes of this error message. The first is that LEAP5 Classic is running in the background. To check whether the program is running in the background press the Ctrl-Alt-Del key combination to open the "Close Program" dialog box. Windows NT/2000 users will need to select Task Manager from dialog box that appears when Ctrl-Alt-Del are pressed and then select the "Processes" tab. Check to see if "leap5" is listed. If it is the program is still running. Select the program and click on the "End Task"/"End Process" button to close it down. Now try to run LEAP5 Classic.

The second cause is that the PC does not have the environment variable "L5ROOT" set on it. To check to see if L5ROOT is set, open a DOS/Command Prompt window and type the command "Set". This will list all the environment variables. Check to see if L5ROOT is listed and that it points to the folder where LEAP5 Classic is installed, for example C:\Program Files\SAM-LEAP5. If the variable is not set or points to the wrong folder follow the steps below to correct the problem.

The second cause is that the PC does not have the environment variable "L5ROOT" set on it. To check to see if L5ROOT is set, open a DOS/Command Prompt window and type the command "Set". This will list all the environment variables. Check to see if L5ROOT is listed and that it points to the folder where LEAP5 Classic is installed, for example C:\Program Files\SAM-LEAP5. If the variable is not set or points to the wrong folder follow the steps below to correct the problem.

Windows 9x users should edit their autoexec.bat file and look for the the entry "SET L5ROOT=C:\Program Files\SAM-LEAP5" or similar. If this entry is not present add it and set it to point to the folder where the software is installed. Windows NT users should right click on the "My Computer" icon, select "Properties" from the pop-up menu then select the "Environment" tab. Check that the L5ROOT variable is listed and is pointing to the correct folder. Windows 2000 users should right click on the "My Computer" icon, select "Properties" from the pop-up menu then select the "Advanced" tab. Click on the "Environment variables" button and check that the L5ROOT variable is listed and is pointing to the correct folder. make any changes as necessary and reboot the PC to resolve the problem.

When LEAP5 Classic starts it checks to see if there is enough memory available on your system for it to run. If the program is configured to use more memory than is available on the system you will see this error message. Click on the Start | Programs | LEAP5 Classic | Project Name | LEAP5 Memory Manager and alter the settings to reduce the amount of memory being requested.

This error indicates that there is not enough memory available on your system for the analysis to run. To increase the available memory click on the Start | Programs | LEAP5 Classic | Project Name | LEAP5 Memory Manager and alter the settings to increase both the database and temporary memory.

This error indicates that there is not enough memory available on your system for the analysis to run. To increase the available memory click on the Start | Programs | LEAP5 Classic | Project Name | LEAP5 Memory Manager and alter the settings to increase the temporary memory.

This error indicates that there is not enough memory available on your system for the analysis to run. To increase the available memory click on the Start | Programs | LEAP5 Classic | Project Name | LEAP5 Memory Manager and alter the settings to increase the database memory.

This problem occurs on some Windows NT PC's. If this problem occurs, you will not be able to use the "Print Window" option on the PC. You should use the "Plot Hardcopy" printing method instead. The "Plot Hardcopy" option produces scale plots of a much higher quality than the "Print Window" option.

To print graphics to a network printer you must first associate a printer port with the network printer you want to use.

To do this open a command prompt and enter the command "NET USE LPTx \\ServerName\PrinterName /PERSISTENT:YES" where x is a number from 1 to 9. Once the port has been captured, select the "Plot Hardcopy" option from the Files menu in the LEAP5 Classic graphics window and choose the printer that corresponds to the printer port you captured.

To print graphics to a network printer you must first associate a printer port with the network printer you want to use.

This is a known issue with Windows 2000. Please install LEAP5 Classic version 6.2.4 to correct the problem.

This error normally occurs for complex structures with many supported nodes. To correct the problem, enter the command "PLO STR IDE NON" in the command line entry field at the bottom of the LEAP5 Classic window. This will plot the structure correctly.

This problem occurs when the Windows desktop is set to use 32-bit colour. This problem can be corrected by doing the following:

For Windows XP, right click on the desktop and select Properties. Click on the Settings tab then set Color quality to Medium (16-bit).

For Windows Vista, right click on the desktop and select Personalize. Click on Display Settings then set Colors to Medium (16-bit).

This problem normally occurs when running Autoloader using BD21/97 when no abnormal vehicle is specified in the vehicle options. To correct the problem, select "Vehicle Data" from the "Edit" menu and ensure that a vehicle name is entered in the "Vehicle ID's" entry field. The vehicle entry is required even though it is not used in the BD21/97 calculations.

You need to apply an update to LEAP5 Classic to get it to work with the new format of Sam license file, issued with Sam 6.40c.

Download the FlexNet 11.9 update for LEAP5 Classic from our website and follow the instructions on that page to install the updated.

Alternatively, if Sam 6.40c is installed on the client PC, you can go to the C:\Program Files\Bestech\Sam6 folder, copy the file SAMLW32.dll and paste it into the C:\Program Files\Bestech\Leap5\Vali folder.

This needs to be done on each client PC that needs to run LEAP5 Classic.